Refund policy

Exchange and Return Policy:
There is no exchange policy as per the customer's liking or disliking of the outfit since all outfits are made to order for our esteemed
customers.

• An exchange will only occur in an unlikely situation where a defective or incorrect outfit has been sent to the customer. Depending upon the circumstances, the matter will be resolved as swiftly as possible.
• If an item is delayed or unavailable, we will notify you in advance and assist with an alternative, exchange, or refund option.
• In case of an exchange, the customer must ship the outfit back to Zyrana within 7 days of receiving the outfit, otherwise, the request will not be accepted.
• Any mailing/shipping charges associated with the exchange of a defective item are the sole responsibility of the customer.